Compassionate. Intuitive. Empowered.
Your Satisfaction is Important
We value our clients and know that especially with horses anything can happen!
Cancellation Policy for Clinics
Cancellation is allowed until 2 weeks prior. Refunds will be given minus a $35 processing
fee and 10% payment service fee. Past the 2 week mark, refunds are not available.
In either case, you may find someone to replace you. Please notify us and the clinic host of any changes. If you are unable to find someone to replace you on your own, we may have a waiting list and will be glad to help. We cannot guarantee it, however. Replacements will need to reimburse you directly.
UNFORESEEABLE EVENTS
- If we need to cancel last minute for any reason (illness, emergency, extreme weather), the clinic
will be rescheduled and your payments applied to the future clinic.
- Extreme weather: we are "rain or shine" people, and we believe that there is no good or bad
weather, just appropriate (or not) equipment. If the weather is extreme enough to make it
dangerous for horses and humans, the clinic will be rescheduled.
Sharing Your Info: We never sell or rent your personal information. We may share info with trusted tools we use to run our business (like email marketing platforms or payment processors), but only for the purpose of serving you better.
Cookies & Tracking: We may use cookies and analytics tools (like Google Analytics or Facebook Pixel) to understand how visitors use our site and improve your experience. You can choose to turn off cookies in your browser settings.
Data Protection: We use reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure — we cannot guarantee absolute protection.
Opt-Out Anytime: Don’t want to hear from us anymore? You can unsubscribe from our emails anytime by clicking the link at the bottom of any message — or email us to be removed.
Children’s Privacy: Equus Enlightened does not knowingly collect data from children under the age of 13.
Policy Changes: This privacy policy may be updated occasionally. We encourage you to check back for updates. By using our site, you agree to the current version of this policy.
Contact Us
Have questions about this policy or how we use your info?
Email Anna at:
[email protected]
Book a Discovery Call
Frequently asked questions
What if I’m new to dressage or haven’t ridden in a while?
No worries! Our lessons and clinics are tailored to meet you where you are, whether you’re a seasoned rider or just getting back into the saddle. We’ll work at your pace to build your confidence and skills.
How do your services differ from traditional training programs?
Our approach focuses on creating a partnership between you and your horse, rather than just training for performance. We incorporate horse ethology, psychology, and rider-focused techniques to ensure that both you and your horse thrive.
What can I expect from a horse-less education session?
These sessions are designed to deepen your understanding of horse and rider psychology, providing insights that you can apply in your riding. They are perfect for those looking to improve their knowledge and bring a new perspective to their equestrian practice.
What if I’m not ready to commit to a full lesson package?
That’s perfectly fine! We offer flexible options, including single lessons and clinics, so you can experience our approach before deciding to commit to a full package.
